ibiss LLC (hereinafter referred to as “the Company”) establishes this Privacy Policy (“this Policy”) to outline the handling of personal information of users on the website operated by the Company (hereinafter referred to as “this Website”).

“Personal information” refers to information about living individuals that can identify a specific person, as defined in the Act on the Protection of Personal Information (the “Personal Information Protection Act”), including, but not limited to, names, dates of birth, addresses, phone numbers, contact information, appearance, fingerprints, voiceprints, and health insurance numbers.

The Company collects personal information through the following methods when users use this Website:

1. Information provided by users when purchasing products, registering as a member, makinginquiries, subscribing to newsletters, etc., including names, addresses, phone numbers, email addresses, and credit card information.
2. Information automatically collected through cookies or similar technologies when using the Website, such as browsing history, purchase history, IP addresses, and device information.

The Company uses personal information for the following purposes:

• To process orders, payment, and after-sales service.
• To respond to inquiries or requests from users.
• For identity verification and authentication.
• To provide information about the Company’s products, services, campaigns, etc., includingnewsletter distribution.
• For analysis, marketing, and service improvement, including the development of new services.
• To identify users who violate the terms of service or attempt to use services for fraudulent or improper purposes.
• For purposes incidental to the above.

The Company may change the purpose of using personal information only if it is reasonably related to the original purpose. When changing the purpose, the Company will notify users or publish the change on this Website.

The Company will not provide personal information to third parties without prior consent, except in
the following cases or as permitted by law:

1. When necessary to protect the life, body, or property of a person and obtaining consent is difficult.
2. When particularly necessary to improve public health or promote the sound growth of children and obtaining consent is difficult.
3. When cooperation is necessary for national or local government authorities or their agents to execute legally prescribed duties, and obtaining consent may impede such duties.
4. When outsourcing personal information handling within the scope necessary to achieve the purpose (e.g., delivery services, payment processing companies).

The Company shall take necessary and appropriate measures to prevent leakage, loss, or damage of personal information. Such measures include organizational, personnel, physical, and technical security measures.

Upon request by the user, the Company will verify the identity of the individual and respond without delay in accordance with the law to requests for disclosure, correction, addition, deletion, suspension of use, or erasure of personal information (“requests for disclosure, etc.”).
However, disclosure may be partially or entirely denied if it:

• May harm the life, body, property, or other rights of the individual or third parties.
• May significantly hinder the proper execution of Company operations.
• May violate laws or regulations. A fee of [e.g., 1,000 JPY] per request may be charged for disclosure.

This Website uses cookies to improve user convenience, analyze site usage, and deliver appropriate advertisements. Users may disable cookies through browser settings; however, some functions of the Website may not be available.

This Policy may be amended without notice to users, except as otherwise specified by law or this Policy. Amended policies take effect once posted on this Website, unless otherwise specified.

For inquiries regarding this Policy, please contact:

•  Company: ibiss LLC
• Address: 1st Floor, MOA Building, 5-1-13 Shinjuku, Shinjuku-ku, Tokyo
• Representative: Ran Igawa
• Contact Email: ran@ibiss-jp.com

Date of Establishment: August 1, 2025